Nonprofit mail is sometimes referred to as Nonprofit Standard Mail. Authorized nonprofit organizations are eligible to receive additional savings on Standard Mail postage rates when they send qualifying mail pieces. Once it enters the mail stream, Nonprofit Mail is processed identically to Standard Mail. Only orders of 200 pieces or more will qualify to receive nonprofit postage rates. If you have any additional questions, please contact Click2Mail Customer Support at 866-665-2787 or support@click2mail.

 Before Click2Mail can extend nonprofit postage rates to your account, you must receive authorization from the USPS. The USPS authorization process can be found here on the Postal Explorer website.  Once you have received authorization from the USPS, two items are required in order for Click2Mail to submit your mail at nonprofit rates.  1. A completed 3623, which can be downloaded here from the USPS website. The 3623 allows us to deposit mail at a location other than your nonprofit city of origination.

Personal information is defined by the USPS as information specific to the addressee, and can not be sent in nonprofit rate mailpieces. A customer support ruling was issued that defined some specific pieces of information as personal. These items are: 1. The amount of the addressee's previous contributions. 2. The total amount of donations by the addressee for the previous year. 3. The curation of the addressee's membership. 4. The expiration date of the addressee's membership.

USPS does not publish delivery standards for Standard / Marketing mail and nonprofit mail. USPS delivery times for Standard Mail are unavoidably inconsistant and can range from 3 to 30 days. Click2Mail notes an average of 9 - 12 delivery days by using strategic drop-ship partnerships and destination entry, however, averages have highs and lows. We recommend that you plan accordingly for all of your mailings. If you have further questions about delivery service standards, contact Mailing Online Customer Support at 1-866-665-2787 (Monday through Friday, 9 am to 8 pm EST) or e-mail us at support@click2mail.

If your organization has been authorized by USPS to mail at nonprofit rates and you have received your Authorization number, you can request access to nonprofit postage rates from Click2Mail. It takes 1 - 5 business days for your request to be be approved. After your request has been approved, only mailings of 200 pieces or more qualify for nonprofit postage rates. To request access to nonprofit rates from Click2Mail, log in to your Click2Mail Account.

These items can be mailed at nonprofit rates: 1. Solicitations for monetary donations. This does not include information about fundraising events. 2. Newsletters or periodical publications may be sent at nonprofit rates provided no personal information to the addressee is included. 3. Only mailings of 200 pieces or more qualify for nonprofit postage rates. If you have any additional questions, please contact Click2Mail Customer Support at 866-665-2787 or support@click2mail.com. Our hours of operation are Monday - Friday, 9 AM to 8 PM Eastern.

Before Click2Mail can extend nonprofit postage rates to your account, you must receive authorization from the USPS. The USPS nonprofit authorization process can be found here on the Postal Explorer website.