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What is Bulk Mail?"Bulk mail" refers to large quantities of First Class and Standard Class mail sent at reduced postage rates after being prepared and presorted by the mailer. The Postal Service uses the terms "bulk" and "presorted" interchangeably. Bulk mail should not be confused with "Standard Mail". Bulk rates are discounted from "single-piece" rates. "Single-piece" means that you pay the retail postage rate; when you put a first class stamp on a letter, you're paying the single-piece rate.
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Postal HolidaysMail is not delivered on postal holidays. USPS posts holidays here: https://about.usps.com/newsroom/events/. New Year's Day Martin Luther King Jr. birthday Presidents' Day Memorial Day Juneteenth National Independence Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day If a holiday falls on a Saturday, the preceding Friday will be treated as a holiday. If a holiday falls on a Sunday, the following Monday will be treated as a holiday.
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Why can't you put UV coating on black and white documents?You can only select UV coating for full-color documents. This is because black ink absorbs more of the UV coating than the white paper, which causes an uneven, unpleasant looking final product. If you have any additional questions, please contact Click2Mail Customer Support at 866-665-2787 or support@click2mail.com. Our hours of operation are Monday - Friday, 9 AM to 8 PM Eastern.
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What are the USPS Mailability Standards for Mailpieces?While Click2Mail ensures that every piece of mail that you submit through our service will meet all physical Mailability Standards for the USPS, there are some content standards of which you may want to be aware. Content such as Solicitations in Guise of Bills, Invoices, or Statements of Account, Solicitations Deceptively Implying a Federal Connection, Approval or Endorsement, Lewd Materials, amongst other items are forbidden to be mailed. It is the customer's responsibility to understand these content restrictions and ensure that they are abiding by them.
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Do you do custom work?Maybe. If you're interested in something you don't see on the site, such as a specific product variation, please contact Click2Mail Customer Support to discuss the possibilities at 866-665-2787 or support@click2mail.com. Customer Support is available Monday - Friday, 9 AM - 8 PM Eastern.
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Can I export my USPS address book to my Click2MailNo. You cannot export your USPS address book to your Click2Mail address book.
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Find A Carrier Route for a Specific AddressThese images below may be out of date if USPS has updated their site. Follow these instructions to get the carrier route of a specific address. Visit USPS.com. Mouseover "Quick Tools". Click "Look Up a ZIP Code". Click "Find by Address". Enter the address and click "Find". USPS will return the address with the ZIP+4. Click the down arrow to view address details. The carrier route will be included in the address details.
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USPS FAQsThis link will take you to the USPS FAQs: http://faq.usps.com/eCustomer/iq/usps/request.do?create=kb:USPSFAQ If you have any questions about the USPS or the USPS FAQs, please contact the USPS at 1-800-ASK-USPS. If you have any questions about Click2Mail, please contact Click2Mail Customer Support at 866-665-2787 or support@click2mail.com. Our hours of operation are Monday - Friday, 9 AM to 8 PM Eastern.
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UTF LineThe USPS will sometimes apply a "UTF Line" to pieces returned to sender. UTF stands for Unable to Forward. It means that USPS was unable to forward the mailpiece to the recipient.
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What is the NCOA / Move Update?Move Update is an address correction service that the USPS provides to mailers through USPS licenses. Address correction is necessary when your recipients move (either temporarily or permanently) and have filed a ˜change of address with the USPS. To obtain the appropriate address correction information, Move Update licensees match mailing lists submitted to the USPS on tape, disk, or online against change-of-address information for the entire country from all Computerized Forwarding System units.