The USPS® will email a copy of the Return Receipt Electronic directly to you. To request this email, visit www.usps.com and enter the tracking number into the Track a Package box. Click "Track Package". Click the drop down arrow next to "Return Receipt Email". Enter your name and email address information into the appropriate fields. Click "Request Email". You will receive confirmation of your request. Click "Close". The USPS® will email the signature file to you.

There are several delivery statuses that can indicate the current status of a Certified Mail piece within the USPS system. The chart below highlights the most common statuses.

A description of scan events related to Certified Mail can be found on the Postal Pro Website: https://postalpro.usps.com/product-tracking-and-reporting/scan-events-descriptions

Click2Mail does not offer certificate of mailing.

Return Receipt (Electronic) provides a PDF file of the signature collected by USPS upon delivery rather than a paper copy that is returned to you in the mail. You can obtain signature files from www.USPS.com or your Click2Mail account. Click here for instructions on obtaining signature files from USPS. Click here for instructions on obtaining signature files from your Click2Mail account. If you have any questions, please contact Click2Mail Customer Support at 866-665-2787 or support@click2mail.

No. You can't send certified mail to international addresses. Certified mail is a domestic mail product. You can send registered mail to international addresses, but Click2Mail doesn't offer this service. For more information, contact your local USPS or 1-800-ASK-USPS. If you have any questions about using Click2Mail, please contact Customer Support at 866-665-2787 or support@click2mail.com. Our hours of operation are Monday - Friday, 9 AM to 8 PM Eastern. 

Certified Mail is an "extra" domestic mail service that assigns a unique tracking number to each article mailed and provides the sender with proof of both mailing and delivery. USPS regulations require that the signature of the addressee (or authorized agent) be obtained at the time a Certified Mail article is delivered; the USPS maintains official delivery records for two years. Return Receipt service, which returns a signed and dated receipt to the sender may be requested at the time of mailing for an additional fee.

You can view and download a Return Receipt Electronic Signature directly from your Click2Mail account. Begin by logging in to your Click2Mail account. Access your account dashboard by clicking "My Mailing Online Pro Account". Locate your job in the order history, which can be found towards the bottom of the interface. Click "View Tracking" from the three dot action menu on the right. Click "Download All Receipts" and then "