Address Service Requested: The mailpiece is forwarded to the new location when possible and a printed notice is returned to the mailer with the new address information. This notice is then used by the mailer to update the address list. Months 1-12: the mailpiece is forwarded at no charge; the mailer is provided a separate notice of new address and charged an address correction fee (fee is determined by the USPS).

Forwarding Service Requested addresses the forwarding and return of mail. New address notification is only provided only with return pieces as indicated in the table below. Use of an ancillary endorsement on a mailpiece obligates you to pay USPS any applicable charges for forwarding, return, and separate address notification charges. Details can be found here: USPS. Important: per USPS Move Update requirements, your use of ancillary endorsements obligates you to update address records with all changes that you receive back from USPS.

You can add ancillary endorsements to your Pro order. While configuring your job, click "Edit" in the Ancillary Endorsement section. Select the ancillary endorsement and click "Done".  The selected endorsement will appear in the Ancillary Endorsement box. Click2Mail Customer Support is available at 866-665-2787 or support@click2mail.com. Our hours of operation are Monday - Friday, 9 AM to 8 PM Eastern.    

If the USPS cannot deliver your mail as addressed and you've not added an ancillary endorsement, it will follow these guidelines, based on mail class: Priority Mail and First-Class Mail: Same as USPS action for "Forwarding Service Requested". The mail will be returned to the return address on the mailpiece. The length of time it takes for a piece to be returned varies greatly. Standard Mail: Mail piece disposed of by USPS 

Ancillary Endorsements provide the USPS instructions on how to handle forwarded and undeliverable-as-addressed pieces. They are the same for all classes of mail, but the treatment and cost differ by mail class. Use of an ancillary endorsement on a mailpiece obligates you to pay USPS any applicable charges for forwarding, return, and separate address notification charges. Details can be found here: USPS Important: per USPS Move Update requirements, your use of ancillary endorsements obligates you to update address records with all changes that you receive back from USPS.