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Health Information Protection and Accountability Act (HIPAA) NoticeClick2Mail and Click2Mail.com are trade names of C2M, LLC. In this notice "Click2Mail" refers to the service/ system and "C2M, LLC" refers to the company. Under HIPAA, certain information about a person's health or health care services is classified as Protected Health Information (PHI). Users of Click2Mail who are subject to HIPAA and wish to use Click2Mail services must sign a Business Associate Agreement (BAA) with C2M, LLC. To request a BAA please email: baa_request@click2mail.
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What should I do first?Get started by creating a Click2Mail account. Accounts are free and you don't have to enter credit card information unless you actually place an order. You'll be able to explore products and tools, upload documents and mailing lists, and more before you pay for anything. Our Customer Support team is standing by in case you need any help or have any questions while you plan your mailing. You can reach us at 866-665-2787 or support@click2mail.
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Is it difficult to use?No. We make mail easy. If you have any challenges while you use our mail productivity tools, our Customer Support team is standing by to assist. You can reach us at 866-665-2787 or support@click2mail.com. Our hours of operation are Monday - Friday, 9 AM to 8 PM Eastern.
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W9You can save this image to your computer or we would be happy to send you a copy of our W9. Please email your request to our customer support team at support@click2Mail.com.
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Get a Cost EstimateYou can use the Cost Estimator to view a cost estimate. To begin, browse to www.Click2Mail.com and select "More" from the menu at the top right corner of the page Select "Estimate Cost" from the More menu. Find the product you would like to mail in the list and click it. You will arrive at the product page. Select desired printing and mailing options. Enter a quantity and hit "
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Terms of ServiceClick here to view our terms of service.
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Request a New Product or ServiceClick2Mail reviews customer suggestions and recommendations on products and services. All requests for new products and services become part of an ongoing review focused on improving the Click2Mail system. We encourage you to provide us with your valuable comments, suggestions, and recommendations for improvement. You can email them to support@click2mail.com or call us at 866-665-2787 to discuss.
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What do I need to start?All you need is a Click2Mail account, the names and addresses of the people you want to contact and a method of payment. You upload a document or use our templates to produce a postcard, flyer, letter, booklet, or certified mail, then Click2Mail it. We print, finish, post, and deliver your mailing quickly and economically. Accounts are free and you don't have to enter credit card information unless you actually place an order.
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What is your Tax ID Number?For information on Click2Mail's tax ID, please email accounting@click2mail.com. If you have any additional questions, please contact Click2Mail Customer Support at 866-665-2787 or support@click2mail.com. Our hours of operation are Monday - Friday, 9 AM to 8 PM Eastern.
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Can I get some help?Our experts are standing by at 1-866-665-2787 or support@click2mail.com. Our hours of operation are Monday - Friday, 9 AM to 8 PM Eastern.
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About Click2MailClick2Mail is a suite of web-based tools for creating, personalizing and mailing a wide range of high quality postal mail pieces directly from an Internet-connected computer. Click2Mail exists to enable the sending of postal mail by anyone on the internet. Click2Mail is committed to offering high-quality products and services that save time and money on printing and mailing for business or personal use. Click2Mail believes that regardless of the volume mailed, mailers should be able to receive postage discounts on most mail pieces and have address validation and corrections readily available for every mailing list, no matter how small.
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Do the mailpieces meet all the US Postal Service's mailing requirements?Yes. All of our products meet USPS mailing requirements.
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What are your privacy and security policies?Click here to view our privacy and security policies. If you have any questions, please contact Click2Mail Customer Support at 866-665-2787 or support@click2mail.com. Our hours of operation are Monday - Friday, 9 AM to 8 PM Eastern.
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Click2Mail HIPAA Compliance StatementClick2Mail, LLC is fully committed to complying with HIPAA regulations and to ensuring that our products are HIPAA compliant. Should you require more information or clarification on any HIPAA-related issues that involve Click2Mail, please do not hesitate to contact our Compliance Officer at compliance_officer@click2mail.com. Click2Mail, LLC is committed to ensuring that Click2Mail services comply with the HIPAA Security and Privacy rules and to assisting users of Click2Mail in their compliance with HIPAA regulations.
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System TimeAll times viewed in the Click2Mail interface are Eastern.
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Are there any quantity minimums?There are no quantity minimums or maximums for any of our next day print and mail products. You can use any of our productivity tools to send one mail piece. There is a $2 minimum production charge. This minimum production charge is eliminated if you pay with user credit. If you wish to take advantage of less expensive 3 or 7 day static print options available in MOL Pro, there is a 1000 piece minimum.