Manage Account AddressesView all articles
Master and Sub Accounts
- View Shared Documents in Sub-Account
- Setting up a Master Account
- Add Sub-Account
- Share and Unshare Documents
- Remove Sub-Account
Mailing List Center
- Unsubscribe from a Search or an Order
- Ordering an Absentee Homeowner List
- Mailing List Usage
- What's the difference between the two New Movers lists?
- Why should I consider a New Homeowners list?
- What is a mailing list subscription?
- View Order History
- View / Confirm Mailing Date
- Download Intelligent Mail® (Non-Certified Tracking) Tracing Data
- Confirm an Order Was Submitted - MOL Pro
- View Order Status
- Brochure Color Printing Options
- Brochure Formats
- What is the difference between a brochure and a flyer?
- Brochure Paper Type
- Brochure Mailing Options
- With the Printers Choice option can I use all the layout options that are available for postcards?
- Can I choose a specific color for Printers Choice?
- What colors are potentially selected for Printers Choice?
- Postcard Paper
- Postcard - Jumbo 6 x 11 - Basic Description
- What is Printers Choice?
- Pressure Sealed Mailer
- What is the difference between sheets and pages?
- Color Options and Color Matching
- Printing Format
ImagesView all articles
ZendaNoteView all articles
Zapier IntegrationView all articles
Demos and Videos
- Printers Choice - Video
- Quickletter Order Process - Video
- Install the Click2Mail Add-in - Video
- Postcard Products - Video
- Demo - Log in / Link Account to Directory Monitor
- Demo - Add a Monitor to Directory Monitor
UI ImagesView all articles
- Address Correction - dealing with unmailable addresses.
- 524 - Timeout Error
- Rest API Return Codes
- Monitoring API Status - Batch
Every Door Direct Mail (EDDM)
- How do I start planning my EDDM® Retail mailing?
- Do it Yourself - We print, you prep
- Select Carrier Routes from USPS Mapping Tool
- How to Find your USPS® Customer Registration ID (CRID)
- Is there a minimum and maximum volume for each EDDM® mailing?
- Does EDDM® Retail require any USPS permits?
Order Process - Mailing Online
- View Proof from Cart
- Create a New Project
- Certified Mail Order Process - Demo
- Duplicate a Job
- Create a Letter Job - Upload a Doc & List
- Select a Mailing List in MOL Pro Job Configurator
- Address Service Requested
- Forwarding Service Requested
- Add an Ancillary Endorsement
- No Ancillary Endorsement
- About Ancillary Endorsements
Printing TechnologyView all articles
Easy Letter Sender
- What type of envelope is used to mail my EasyLetter?
- Can I use mail merge with EasyLetterSender?
- Letter Order Process - Easy Letter Sender
- Add an Image - Easy Letter Sender
- Change Font Type and Size - East Letter Sender
- Can I change the font type or size in my EasyLetter?
- Address Change Rate
- Standard vs. Non-Standard Addresses
- Delivery Address Components and Format
- International Address Format
- In what font is the recipient information and return address printed?
- Occupant Address Format
- Download Layout Template Guide
- What's the Advantage of Using a Layout Template?
- Download Click2Mail Layout Templates
- What is a saturation mailing?
- Direct Marketing vs. Advertising
- Components of a Successful Direct Marketing Campaign
- Direct Marketing
- Font Selection
- Font Color Selections
Mailing Lists - Mailing Online
- Delete a Record from a Mailing List - MOL Pro
- Create a Basic Mailing List
- Add Myself to Mailing List
- Upload a Mailing List
- Upload a List with Mailing and Property Addresses
- Download a Mailing List Template
Mail My Doc Google Add-on
- How do I pay for my Google Add on orders?
- Capture and mail to an address on the Google Doc
- Create and Mail to a Google Sheet
- Mail to Google Contacts
- Mail My Doc Google Add-on Template Gallery
- Change Document Size - Mail My Doc
MailJack+ Address CaptureView all articles
Add-in for Office 365
- What is the Click2Mail Add-in for Microsoft Word?
- Purchase Credit through the Click2Mail Add-in
- Create an Account through the Click2Mail Add-in
- How do I start the Click2Mail Add-in?
- Install the Click2Mail Add-in for Office 365
- How do I pay for Click2Mail Add-in orders?
- Download a Design Template
- Open a Design Template in Click2Mail's Document Editor
- What's the difference between layout templates and design templates?
- Can I have an international return address?
- Do I have to have a return address?
- Delete a Return Address
- Edit an Existing Return Address
- Edit or Change Default Return Address
- Add New Return Address
- What is Political Mail?
- When is the peak political mail mailing season?
- How do I identify my EDDM order as a Political Mailing?
- Does Click2Mail offer Political Campaign Mail?
- Is Political Mail the same as Official Election Mail?
- First Class Mail Delivery Expectations
- What is Intelligent Mail®?
- Automated First Class Postage Rates
- Automated First Class Mail
- What is Informed Visibility®?
FAQ - Click2Mail
- Credit Card Declined
- Can I use a logo in my return address?
- What is a non-mailable address?
- What is Mailing Online?
- How does Click2Mail Mailing Online work?
- Why was this mail returned to me?
Job Templates - Mailing OnlineView all articles
Address Book - Mailing Online
- Create a New Address in an Address Book
- Create an Address Book
- Create a Mailing List from your Address Book
- Delete an Address Book
Mailing List TroubleshootingView all articles
Documents and Lists
- Find Document ID
- Convert a .txt file to .csv
- Export a CSV File from the ACT Database
- Self Mailer vs. Self Mailer w Message Area
- Convert an Unprotected PDF document to MS Word document
Standard ClassView all articles
- Obtain Return Receipt Electronic Signature from www.USPS.com
- Certified Mail Delivery Statuses
- PTR Domestic Scan Events and Descriptions | IMbp (Certified Mail)
- Certificate of Mailing
- About Return Receipt (Electronic)
- Can I send certified mail to an international address?
- What can I send via Email-to-Mail?
- Create a Mailbox for Email to Mail
- Apple Mail - Attachments
- Will email stationary print?
- No Signature File Attachments
- Confirm an Email-to-Mail Job
- What is Nonprofit Mail?
- Click2Mail and Nonprofit
- Personal Information Can't be included in Nonprofit Mailpieces
- Nonprofit Delivery Expectations
- Request Nonprofit from Click2Mail
- What can be mailed using nonprofit rates?
- Directory Monitor PDF to a list template: User Notes
- Tell Directory Monitor What to Monitor
- Log in / Link Account to Directory Monitor
- Create an Address Capture Template in Directory Monitor
Priority, Priority Mail Express
- When will my Priority Mail Plus® order be Delivered?
- When will my Priority Mail Plus® order be mailed
- How many pages fit in a Priority Mail Flat Rate Box?
- When will my Priority Mail Express® order be delivered?
- When will my Priority Mail Express® order be mailed?
- Is Signature Confirmation Available
Documents - Mailing Online
- Duplicate a Document
- Working with Pages in the Editor
- Edit Existing Document
- Delete a Page from Document Editor
- Working with Text Boxes
- What type of files can I upload to Mailing Online Pro?
- Health Information Protection and Accountability Act (HIPAA) Notice
- What should I do first?
- Is it difficult to use?
- Get a Cost Estimate
- Terms of Service
- Invoice Payment Option
- Prepay by Check or Money Order
- Add A Credit Card Or Bank Account To Click2Mail Account
- ACH Payment Option
- Delete Saved Credit Card Or Bank Information
- Edit Stored Credit Card Or Bank Information
Reply MailView all articles
FAQ - USPS
- What is Bulk Mail?
- Postal Holidays
- Why can't you put UV coating on black and white documents?
- What are the USPS Mailability Standards for Mailpieces?
- Do you do custom work?
- Can I export my USPS address book to my Click2Mail
- Create a MailJack+ "PDF to Address List Template"
- MailJack+ Best Practices
- Delete MailJack+ Template
- Generate PDFs on a MAC that will work with MailJack+
- Create a MailJack+ Mail Merge Template
- MailJack+ PDF to a List: User Notes
- Username and Password Requirements
- Delete Account
- Edit Your Account Contact Details
- Change Password
- View Credit History
- Create a Business Account
- Cambiar contraseña (Change Password)
- Hay alguna cantidad mínima? (Are there any qty min)
- Puedo obtener ayuda? (Can I get some help?)
- Click2Mail HIPAA Compliance Statement en Español
- Las piezas de correo cumplen todos los requisites del Servicio Postal de EE.UU?