API FAQs
- 504 - Gateway Timeout
- 524 - Timeout Error
- Address Correction - dealing with unmailable addresses.
- Count standard, international, unmailable addresses.
- Download proof
- JSON
About Click2Mail
- About Click2Mail
- Are there any quantity minimums?
- Can I get some help?
- Click2Mail HIPAA Compliance Statement
- Do the mailpieces meet all the US Postal Service's mailing requirements?
- Get a Cost Estimate
Accounts
- Change Password
- Create a Business Account
- Create a Personal Account
- Customize Order Notification Emails
- Delete Account
- Edit Your Account Contact Details
Add-in for Office 365
- Can I use mail merge with the Click2Mail Add-in?
- Click2Mail Add-in Video Tutorial
- Create an Account through the Click2Mail Add-in
- Do I need an account to use the Click2Mail Add-in?
- How do I pay for Click2Mail Add-in orders?
- How do I start the Click2Mail Add-in?
Address Book - Mailing Online
- Create a Mailing List from your Address Book
- Create a New Address in an Address Book
- Create an Address Book
- Delete an Address Book
Ancillary Endorsements
- About Ancillary Endorsements
- Add an Ancillary Endorsement
- Address Service Requested
- Forwarding Service Requested
- No Ancillary Endorsement
Brochures
- Brochure Color Printing Options
- Brochure Formats
- Brochure Mailing Options
- Brochure Paper Type
- What is the difference between a brochure and a flyer?
Certified Mail
- About Certified Mail
- About Return Receipt (Electronic)
- Can I send certified mail to an international address?
- Certificate of Mailing
- Certified Mail Delivery Statuses
- Obtain Return Receipt Electronic Signature from Your Click2Mail Account
Demos and Videos
- Account Dashboard Tour
- Add A Credit Card Or Bank Account To Click2Mail Account
- Add Recipient to Mailing List
- Change Mail Class
- Demo - Add a Monitor to Directory Monitor
- Demo - Log in / Link Account to Directory Monitor
Design Templates
- Download a Design Template
- Open a Design Template in Click2Mail's Document Editor
- What's the difference between layout templates and design templates?
Direct Marketing
- Components of a Successful Direct Marketing Campaign
- Direct Marketing
- Direct Marketing vs. Advertising
- Font Color Selections
- Font Selection
- What is a saturation mailing?
Directory Monitor
- Create an Address Capture Template in Directory Monitor
- Directory Monitor PDF to a list template: User Notes
- Log in / Link Account to Directory Monitor
- Tell Directory Monitor What to Monitor
Documents - Mailing Online
- Adding Mail Merge Fields to MOL Pro Documents
- Change Font in Text Box
- Delete a Document
- Delete a Page from Document Editor
- Duplicate a Document
- Edit Existing Document
Documents and Lists
- Accent Marks in a Mailing List
- Change Text Case
- Convert a .txt file to .csv
- Convert an Unprotected PDF document to MS Word document
- Disappearing Zeroes
- Embed Fonts into a MS Word Document
Easy Letter Sender
- Add an Image - Easy Letter Sender
- Can I change the font type or size in my EasyLetter?
- Can I use mail merge with EasyLetterSender?
- Change Font Type and Size - East Letter Sender
- Character Limit for Recipient Line in Recipient Address
- Easy Letter Sender Postcard Order Process
Email-to-Mail
- About Email-to-Mail
- Add Approved Senders - Email to Mail
- Apple Mail - Attachments
- Confirm an Email-to-Mail Job
- Create a Mailbox for Email to Mail
- Disable Order Confirmation in Email-to-Mail
Every Door Direct Mail (EDDM)
- Can I use my existing USPS permit and trust account with EDDM® Retail?
- Do it Yourself - We print, you prep
- Does EDDM® Retail require any USPS permits?
- EDDM® Service Levels
- How do I start planning my EDDM® Retail mailing?
- How fast are EDDM® orders printed?
FAQ - Click2Mail
- Can I change the return address or recipient information font?
- Can I use a logo in my return address?
- Can I use mail merge?
- Credit Card Declined
- From where will my order be mailed?
- How can I obtain discounted postage rates?
FAQ - USPS
- Can I export my USPS address book to my Click2Mail
- Do you do custom work?
- Find A Carrier Route for a Specific Address
- USPS FAQs
- UTF Line
- What are the USPS Mailability Standards for Mailpieces?
First Class
- Automated First Class Mail
- Automated First Class Postage Rates
- First Class Mail Delivery Expectations
- What is Informed Visibility®?
- What is Intelligent Mail®?
Images
View all articlesJob Templates - Mailing Online
View all articlesLayout Templates
- Download Click2Mail Layout Templates
- Download Layout Template Guide
- What's the Advantage of Using a Layout Template?
Letters
- Color Options and Color Matching
- Pressure Sealed Mailer
- Printing Format
- What is the difference between sheets and pages?
Mail My Doc Google Add-on
- Can I change the product from a letter to a postcard? (Mail My Doc)
- Can I mail shared documents?
- Can I use Mail My Doc by Click2Mail on my phone?
- Capture and mail to an address on the Google Doc
- Change Document Size - Mail My Doc
- Create an Account from Mail My Doc by Click2Mail
MailJack+
- Create a MailJack+ "PDF to Address List Template"
- Create a MailJack+ Mail Merge Template
- Delete MailJack+ Template
- Generate PDFs on a MAC that will work with MailJack+
- MailJack+ Best Practices
- MailJack+ PDF to a List: User Notes
MailJack+ Address Capture
View all articlesMailing Addresses
- APO / FPO Addresses
- Address Change Rate
- Delivery Address Components and Format
- Exceptional Address Format - Jane Doe OR Current Resident
- Foreign Address Format
- In what font is the recipient information and return address printed?
Mailing List Center
- Accessing the Mailing List Center
- Are lists rented or purchased?
- Are subscriptions available for all mailing list types?
- Are subscriptions fulfilled automatically?
- Benefits of Subscribing to a List
- Define your Target Audience
Mailing List Troubleshooting
View all articlesMailing Lists - Mailing Online
- Create a Basic Mailing List
- Add International Addresses to your Mailing List
- Add Myself to Mailing List
- Can I use a Google Sheet for a Mailing List?
- Delete a Record from a Mailing List - MOL Pro
- Delete non standard / unsorted addresses.
Manage Account Addresses
View all articlesMaster and Sub Accounts
- Add Sub-Account
- Remove Sub-Account
- Setting up a Master Account
- Share and Unshare Documents
- View Shared Documents in Sub-Account
Nonprofit
- Click2Mail and Nonprofit
- Nonprofit Delivery Expectations
- Personal Information Can't be included in Nonprofit Mailpieces
- Request Nonprofit from Click2Mail
- USPS - How to Apply for Authorization to Mail at Nonprofit Prices
- What can be mailed using nonprofit rates?
Order History
- Confirm an Order Was Submitted - MOL Pro
- Download Intelligent Mail® (Non-Certified Tracking) Tracing Data
- View Order History
- View Order Status
Order Process - Mailing Online
- Approve the Proof in MOL
- Certified Mail Order Process - Demo
- Change Paper Color
- Continue a Job
- Create a Letter Job - Upload a Doc & List
- Create a New Project
Payment Options
- ACH Payment Option
- Add A Credit Card Or Bank Account To Click2Mail Account
- Available Payment Options
- Delete Saved Credit Card Or Bank Information
- Edit Stored Credit Card Or Bank Information
- Invoice Payment Option
Political Mail
- Does Click2Mail offer Political Campaign Mail?
- How do I identify my EDDM order as a Political Mailing?
- Is Political Mail the same as Official Election Mail?
- What is Political Mail?
- When is the peak political mail mailing season?
Postcards
- Can I choose a specific color for Printers Choice?
- Full Bleed
- Is Printers Choice more expensive than Yellow or Green postcards?
- Postcard - Jumbo 6 x 11 - Basic Description
- Postcard Paper
- What colors are potentially selected for Printers Choice?
Printing Technology
- Printer Specifications
- Printing and Mailing Locations
- What is a transparent background?
- Which CMYK profile do you use?
Priority, Priority Mail Express
- About Priority Mail Plus
- How many pages fit in a Priority Mail Flat Rate Box?
- Is Signature Confirmation Available
- When will my Priority Mail Express® order be delivered?
- When will my Priority Mail Express® order be mailed?
Reply Mail
View all articlesReturn Addresses
- Add New Return Address
- Can I have an international return address?
- Delete a Return Address
- Do I have to have a return address?
- Edit an Existing Return Address
- Edit or Change Default Return Address